Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Brooktrout Update Utility installs the wrong version of the Brooktrout System Software

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ZTN1589

ID: ZTN1589

This Zetafax technical note applies to:

  • Zetafax Server v2007

Symptom

When upgrading from a previous version of Zetafax to v2007, BTUpdateUtility.exe (the Brooktrout Upgrade program) installs the incorrect version of the Brooktrout System Software.  This results in an SDK/driver version mismatch, preventing the Zetafax Brooktrout Initialisation program and the Brooktrout Configuration Tool from working correctly.

Resolution

The problems described above are resolved via a patch.

This fix can be downloaded from the Zetafax Server update service by selecting Help > Check for Updates. from the Zetafax Server Monitor program.

Once installed on the server, each you should re-run BTUpdateUtility.exe which is located in the following folder:

< Zetafax Server install folder> \SERVER\

Other recent updates for Zetafax can be found at http://www.equisys.com/support/software_updates.html

Status

This behaviour was corrected in the update.

Last updated: 26th April 2007 (GR/PJ)

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