Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Attached file is deleted when cancelling new fax dialog

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ZTN2105

ID: ZTN2105

This Zetafax technical note applies to:

  • Zetafax Client version 17 or earlier

Symptom

When cancelling the new fax dialog after having added an attachment to it, the selected attachment(s) is deleted.

Cause

The reason for this issue was a fault in the logic of the clean-up routine when cancelling a dialog.

Resolution

This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN2105. This hotfix will make Zetafax Client stop deleting attached files when cancelling the new fax dialog.

Status

This behaviour was corrected in the hotfix detailed above.

Last updated: 10th May 2016 (JC) 

Keywords: Deleting files, addressing dialog, Zetafax

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