Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Additional sub folder created when archiving sent items to network folder

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ZTN4310

ID: ZTN4310

This Zetadocs technical note applies to:

  • Version 9.0.284 and below of Zetadocs PDF
  • Version 5.5.307 and below of Zetadocs for NAV

Symptom

This issue applies to systems where network archiving is configured in the Zetadocs Delivery Settings in NAV and archiving is enabled in the Zetadocs PDF Configuration program and sub folders are set to “Document Type Folders”.

Documents that are delivered from the Zetadocs Client are archived to the configured network folder, but an additional sub folder is created.  The name of the additional sub folder will be the document type.

Cause

This issue is caused by a conflict in the settings passed through from NAV and what is configured in the Zetadocs PDF Configuration.

Resolution

A hotfix is available which resolves this issue.

Status

Please contact technical support for a solution to this issue. This issue has been resolved in version 6.0 of Zetadocs for NAV.

Last updated: 18th December 2013 (JW/MW)

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