Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Email body incorrectly formatted when printing a document with embedded commands to the Zetadocs PDF Client.

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ZTN4169

ID: ZTN4169

This Zetadocs technical note applies to:

  • Zetadocs PDF Client 7.1 and earlier.

Symptom

When sending a document printed to the Zetadocs PDF Client, the email body text of the email sent from the Client is incorrectly formatted.

Cause

This problem was due to an error in processing the format of the email body text of a document.

Resolution

This problem can be resolved by performing an installation or upgrade of the Zetadocs PDF client with the hotfix available from the link below. Simply extract the package and open either the Zetadocs PDF or Zetadocs PDF x64 folder depending on whether your system is 64 or 32 bit. Run the Setup.exe file contained in the folder and follow the installation wizard instructions to update your Zetadocs PDF Client.

ZTN4170.zip

Status

This has been identified by Equisys as an issue with the software version given above.


Last updated: 31st January 2012 (SD/MW)

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