Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Name and organisation on the fax coverpage are blank

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ZTN4010

ID: ZTN4010

This Zetadocs technical note applies to:

  • Zetadocs for NAV 1.1
  • Zetafax 2007

Symptom

Faxes sent from the Zetadocs Client that have been printed from a Zetadocs enabled NAV report, do not have the recipient name and company name populated on the coverpage. If these fields are present on the coverpage they will be left blank and the fax will be sent without them.

Cause

Currently only the fax number is passed through to the Zetadocs Client by the embedded command.

Resolution

There is a hotfix available for this issue. Please contact Equisys support for details.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 24 June 2008 (GC/PS)

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