Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Installing Zetadocs PDF printer driver fails with error code: 126

Print

ZTN3511

ID: ZTN3511

This Zetadocs PDF technical note applies to:

  • Zetadocs PDF versions 1.00 and 1.01

Symptom

During installation of Zetadocs PDF client the Zetadocs PDF printer driver did not get installed.

Cause

This can be caused by missing a system file on the target machine that the Zetadocs PDF printer files rely on.

Resolution

Make sure the Windows Path environment variable points to the '%SYSTEMROOT%\System32\Wbem' folder. Also check the file 'winspool.drv' exists in the folder '\..\Windows\system32\'. If not then you can find it on your Windows CD under the same folder or copy it from another machine with the same operating system.

Status

This has been identified by Equisys as an issue with the software versions given above.

Last updated: 15th June 2005 (NL/EB/SD/PC)

Keywords: < Zetadocs PDF> < printer driver> < error 126>

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