Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: "InstallShield DLL Custom Action" error when installing Zetafax on a Windows NT system.

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ZTN1432

ID: ZTN1432

This Zetafax technical note applies to:

  • Zetafax version 9 or later.

Symptom

When trying to install Zetafax on windows NT4 systems, the following error message is displayed.

File 'C:\TEMP\ZFInstallDLL.dll' can not be found. Make sure the file is on target system or installed already.

Cause

This error can occur on NT systems that have not been updated using windows update.

Resolution

Run Windows update on the effected system, and then run the Zetafax installation program.

Status

This has been identified by Equisys as an issue with the software versions given above.

Last updated: 10th February 2005 (SV/EB)

Keywords: < Install> < ZFInstallDLL.dll>

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