Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Error when opening RTC client page with Zetadocs Factbox enabled

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ZTN4538

This Zetadocs technical note applies to:

  • Version 11.1.2506 of Zetadocs for NAV
  • 32-bit versions of Microsoft Dynamics NAV 2015 and onwards

Summary

When opening a page with the Zetadocs Factbox the user receives an error similar to:

Method ‘Pagexxxx.Zetadocs Capture Addinxxxx, with matching argument types.’ not found.

Cause

The error occurs when the Zetadocs Control Add-in (used in the 32-bit NAV Client environment) receives instructions intended to the Zetadocs Web Add-in (usually used in the 64-bit NAV client environment).

Resolution

This issue can be resolved with the following workaround by removing the Zetadocs Control Add-in and displaying the Zetadocs Web Add-in instead.

The following steps will remove the Zetadocs Control Add-in Factbox and use the Web Add-in Factbox (commonly named x64) instead. The WebFactbox is x86 compatible.

The first part of the modifications removes the error and enables the 64-bit Factbox. The second part of the modifications is only required when using NAV 2015, it enables the greyed out “Add” button within the Factbox.

Enforce the Zetadocs WebFactbox by removing the Zetadocs Control Add-in Factbox

1.     Navigate to the NAV Development Environment and select the Page that has Zetadocs Factbox. For example, Sales Invoice:

2.     Right click on the page > Design > and remove/delete the highlighted line as shown below:

3.     Then, open the source code and perform the steps in the order as below:

You will see this piece of code under the OnInit() method:

OnInit()

//ZD11.0

ZDWinAdd-inVisible := ZDAdd-in.IsWebClient OR ZDAdd-in.IsWinClientAdd-inPresent;

ZDWebAdd-inVisible := ZDAdd-in.IsWebClient OR ZDAdd-in.IsWebAdd-inVisible;

ZDSaveAndSendVisible := ZDAdd-in.IsWinClientAdd-inPresent;

//ZD11.0

Replace it with the following code:

OnInit()

//ZD11.0

//ZDWinAdd-inVisible := ZDAdd-in.IsWebClient OR ZDAdd-in.IsWinClientAdd-inPresent;

//ZDWebAdd-inVisible := ZDAdd-in.IsWebClient OR ZDAdd-in.IsWebAdd-inVisible;

ZDWebAdd-inVisible :=TRUE;

ZDSaveAndSendVisible := ZDAdd-in.IsWinClientAdd-inPresent;

//ZD11.0

Next, go to this piece of code under the OnAfterGetCurrRecord() method where the piece of code as below…

//ZD11.0

IF GUIALLOWED THEN

BEGIN

ZdRecRef.GETTABLE(Rec);

IF ZdRecRef.GET(ZdRecRef.RECORDID) AND (ZdRecRef.RECORDID <> ZdPrevRecID) THEN

BEGIN

ZdPrevRecID := ZdRecRef.RECORDID;

IF ZDWinAdd-inVisible THEN

BEGIN

CurrPage.Zetadocs.PAGE.SetRecordID(ZdRecRef.RECORDID);

CurrPage.Zetadocs.PAGE.UPDATE(TRUE);

END;

IF ZDWebAdd-inVisible THEN

BEGIN

CurrPage.WebClient.PAGE.SetRecordID(ZdRecRef.RECORDID);

CurrPage.WebClient.PAGE.UPDATE(FALSE);

END;

END;

END;

//ZD11.0

…will need to be replaced with:

//ZD11.0

IF GUIALLOWED THEN

BEGIN

ZdRecRef.GETTABLE(Rec);

IF ZdRecRef.GET(ZdRecRef.RECORDID) AND (ZdRecRef.RECORDID <> ZdPrevRecID) THEN

BEGIN

ZdPrevRecID := ZdRecRef.RECORDID;

//IF ZDWinAdd-inVisible THEN

//BEGIN

//   CurrPage.Zetadocs.PAGE.SetRecordID(ZdRecRef.RECORDID);

//   CurrPage.Zetadocs.PAGE.UPDATE(TRUE);

//END;

IF ZDWebAdd-inVisible THEN

BEGIN

CurrPage.WebClient.PAGE.SetRecordID(ZdRecRef.RECORDID);

CurrPage.WebClient.PAGE.UPDATE(FALSE);

END;

END;

END;

//ZD11.0

Additional Modification (only for NAV 2015):

WARNING: This step should not be used with Client Side delivery, as the functionality will become unavailable. If you are using Client-Side delivery, you will need to migrate to Server Side delivery.

WARNING: At the time of writing this technote, Drag and Drop is not supported by the NAV2015 web factbox. This functionality is only available with the Web Factbox from NAV2016.

The following modification enables the greyed out “Add” button within the Factbox. It requires Zetadocs NAV Client to be closed prior to the changes. The modification needs to be done on every machine that was set up for the Client-Side Delivery.

Please go to the following path (C:\Program Files (x86)\Microsoft Dynamics NAV\<>\RoleTailored Client\Add-ins) and delete the two highlighted folders:

 

 

 

 

 

 

After the folder deletion, please restart the NAV service.

 

References

Last updated: 13th March 2020 (AL/BB/CR)

Keywords: NAV 32-bit Factbox 64-bit WebFactbox “With matching argument types not found” “Page9041209.Zetadocs Capture”

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