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FIX: Imaging fails to launch fax when used as the default viewer

ID: ZTN1181

This Zetafax technical note applies to:

Zetafax version 7.5.0.65

Symptom

When double clicking a fax in the Zetafax client Inbox or Outbox it fails to launch, however highlighting the fax then choosing 'Zetafax Viewer' on the 'Tools' menu opens the fax for viewing.

You will also find that selecting a received fax and choosing 'Annotate' on the 'Tools' menu, does not launch Windows Imaging.

Cause

This feature had stopped working as designed with version 7.5.0.65 of the client.

Resolution

These issues are resolved by applying the Zetafax update. This is available on the Equisys web site www.equisys.com/updates as a separate download for Zetafax users.

Status

This behaviour was corrected in the above mentioned maintenance release.

Last updated: 3 February 2003 (SV/DH)

Zetafax: PC fax software for receiving and sending faxes in Microsoft Windows 7, Office 2010, Exchange 2010, and Server 2008.
Zetadocs for NAV and GP: Software for Microsoft Dynamics NAV and GP that manages capture, storage and delivery of documents.
Zetadocs PDF: Software for creating, converting and emailing secure PDF documents from any Microsoft Office application.