PRB: Email Name is greyed out when configuring MAPI to forward faxes to Outlook Print ZTN1625 ID: ZTN1625 This Zetafax technical note applies to: Zetafax server 2007 Symptom When following ZTN1008 under the Zetafax user properties, Email Name is greyed out when configuring MAPI to forward faxes to Outlook. Cause This is a known issue with Zetafax server 2007. Resolution A workaround is to manually edit the userlist.ini file (located in the \ZFAX\System\Z-DB directory) to include these lines under the user you wish to receive faxes: MailInbox: YES MailName: user1 (where user1 is the mail profile name). Status This has been identified by Equisys as a problem with the software versions given above. Last updated: 15 August 2007 (AC/GC) Keywords: ZTN1008 MAPI Profile Email Name grayed out References ZTN1008 HOWTO: Delivering received faxes via e-mail without using the e-mail gateway