Equisys technical notes

Technical guidance, explanations and fixes for our products

INFO: FOIP Standard Edition does not distinguish voice calls

Print

ZTN1811

ID: ZTN1811

This Zetafax technical note applies to:

  • Zetafax Version 2010

Summary

The FOIP Standard Edition device controllers do not recognise voice calls. All voice calls will be treated as a ‘no answer’ or ‘unable to connect’ and be placed into the server retry queue.

More information

The ‘Retry if voice answered’ option is ineffective when using a FOIP device. Voice calls are recognised as an unanswered or unconnected call and behave as such, with retries occurring at the set retry intervals.

Last updated: 6th August 2010 (NT/MW)

Equisys Logo, Document Management and Expense Management for Business Central
 

Replaced by script

Brooktrout fax boards are being discontinued

Brooktrout fax boards are reaching end of sale. Read about the timeline, support availability and recommended migration options for Zetafax customers.