Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax SMTP Server fails to send if the recipient email address contains a carriage return



ID: ZTN1922

This Zetafax technical note applies to:

  • Zetafax SMTP Server


When sending an email using the Zetafax SMTP Server, if the recipient email address contains a carriage return the email fails to send.


This is due to the Zetafax SMTP Server not being able to deal with the carriage return and parsing the email address incorrectly.


A hotfix is available from Equisys Technical Support which resolves this issue.


This fault was corrected in the above mentioned hotfix.

Last updated:10th January  2013 (AT/MW)

Keywords: SMTP Server, Unable to process message, carriage return

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