Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax reports not a valid tiff fax file when viewing SMS text message

Print

ZTN1778

ID: ZTN1778

This Zetafax technical note applies to:

  • Zetafax 2009 (v12)

Symptom

When you attempt to view a text message in the Zetafax Client, you receive a warning similar to the message below:

\\fax-server\zfax\users\username\z-in\~recd972.tmp is not a valid tiff fax file

Cause

The Zetafax Client version listed above treats all messages as fax (tiff) messages.

Resolution

  1. Go to C:\Documents and Settings\< user> \Application Data\Equisys\Zetafax Client and open ZFCLIENT.INI in notepad.
  2. Paste this command in a new line at the bottom:

  3. Tool1: Notepad, " C:\Windows\System32\notepad.exe" " %file%"

    Example:

    [ZETAFAX]

    Type: Init

    Revision: A

    [WORKSTATION]

    UserArea: \\ZETAFAX\ZFAX\USERS\%NAME%\

    SystemArea: \\ZETAFAX\ZFAX\SYSTEM\

    RequestArea: \\ZETAFAX\ZFAX\REQUEST\

    LogArea: %TEMP%

    Help: C:\Program Files\Zetafax\ZETAFAX.CHM

    Tool1: Notepad, " C:\Windows\System32\notepad.exe" " %file%"

  4. Save the file and the restart Zetafax Client.
  5. Now select an SMS in the inbox, go to Tools and select Notepad to view the message.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 26 March 2010 (GC/MW)

Equisys Logo, Document Management and Expense Management for Business Central
 

Replaced by script
Recent news

Understanding the profitability of projects is often a difficult and cumbersome process, especially if there is a lack of visibility around all the project costs. Getting that visibility of all ...

This article describes the new features and other improvements in the September 2021 update of the Zetadocs Expenses service. Zetadocs Expenses Release ...

North America
 
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
USA
(770) 772 7201
Europe
 
Equisys Ltd
91 Southwark Bridge Road
London
SE1 0AX
United Kingdom
+44 (0)20 7203 4000
 

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies