Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs.Api returns Error in the application with Zetadocs for NAV

Print

ZTN4006

ID: ZTN4006

This Zetafax technical note applies to:

  • Zetadocs for NAV v1.1

Symptom

When you try and use Zetadocs for NAV you get the following error:

Cause

Zetadocs for NAV client is not correctly licensed or has not yet been run for the first time after Zetadocs has been registered.

Resolution

If you have just registered Zetadocs then open the Zetadocs Client on the NAV workstation to cache the settings to resolve the error.

If you are still getting this error use the Zetadocs PDF Configuration program to add your Zetadocs Automation licence (typically these start with 555…) If you do not have an Automation licence you will need to obtain one to use Zetadocs for NAV. If you are using a Network folder to store the Zetadocs configuration, be sure to point the Zetadocs Client to that location using Tools> Licensing.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 17 April 2008 (GC/DH)

Equisys Logo, Document Management and Expense Management for Business Central
 

Replaced by script
Recent news

The sudden rush towards remote working practices in 2020 led many organizations to implement changes to upgrade their document capture processes on Microsoft Dynamics 365 Business Central or ...

Company credit cards are often seen as the most convenient way to incur travel & entertainment expenses, however it can be a very different story when it comes to the administration of these ...

North America
 
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
USA
(770) 772 7201
Europe
 
Equisys Ltd
91 Southwark Bridge Road
London
SE1 0AX
United Kingdom
+44 (0)20 7203 4000
 

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies