PRB: Zetadocs Client shows error Could not load file or assembly 'Microsoft.mshtml, Version=7.0.3300.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies during loading of printed documents
This Zetadocs technical note applies to:
- Zetadocs PDF – all versions.
After printing to Zetadocs PDF the error message “Could not load file or assembly 'Microsoft.mshtml, Version=7.0.3300.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies” is displayed either during load or during sending of the Zetadocs document.
This is caused by a dependency on the Microsoft.mshtml.dll for html formatting not being available on the machine. This dll is generally available where Outlook is installed and is generally therefore not an issue unless you are integrating with Lotus Notes or SMTP.
This issue can be resolved by copying Microsoft.mshtml.dll version 7.0.3300 to the Zetadocs PDF program files folder.
..\Program Files\Zetadocs PDF
..\Program Files (x86)\Zetadocs PDF (on x64.)
Please contact Equisys technical support for to get the correct version of the dll. email@example.com
This has been identified by Equisys as a problem with the software versions given above.
Last updated: 6 October 2011 (BM/MW)