Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: When a user has a dpi of 125% or above the coversheet characters are not displayed correctly when sending or previewing a fax



ID: ZTN1886

This Zetafax technical note applies to:

  • Zetafax Client 2011


If a user tries to send or preview a fax via the Zetafax Client, if the dpi setting of the user’s machine is 125% or above the coversheet characters are not displayed correctly.


The fonts of the coversheet do not take into account the dpi setting and are displayed in the incorrect size.


A hotfix is available to address this error.


Please contact your local support office or reseller to request this hotfix.

Last updated: 29th March 2012 (AT/MW)

Keywords: coversheet characters incorrect when user machine dpi is 125% or above

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