Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Unhandled exception causes Zetadocs Client to close unexpectedly during sending

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ZTN3582

ID: ZTN3582

This Zetadocs technical note applies to:

  • Zetadocs Client 5.x and 6.0

Symptom

If you continue to use the Zetadocs Client UI while documents are being sent you can experience an unhandled exception which will cause the client to close.

Cause

Modifying documents while they are being sent can cause deadlock scenarios on files used while sending.

Resolution

It is advised that you do not disrupt the sending of document from the Zetadocs Client by trying to do more work in the Zetadocs Client.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 07/01/2010  (BM/MW)

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