Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: RUNME.EXE causes a Dr Watson error when the Zetafax CD-ROM is loaded

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ZTN1099

ID: ZTN1099

This Zetafax technical note applies to:

  • Zetafax 7.00.0.26.

Symptom

When the CD-ROM for Zetafax Version 7.00.0.26 is loaded into a PC,  a Dr Watson error in RUNME.EXE occours. From this point the Macromedia interface is not available.

Cause

The Macromedia Director 7 program (RUNME.EXE) will not run on a server where the colour depth is set to 16 colours or the screen resolution is 640 x 480 pixels.

Resolution

Either increase the settings in the graphics display to accommodate a higher colour depth and screen resolution to allow the Macromedia to operate, or browse the Zetafax CD-ROM to select the setup program to install.

zetafax\docs

Zetafax Documentation

zetafax\exchcnct\i386

Zetafax Exchange Connector

zetafax\mail\i386

Zetafax E-mail Gateway

zetafax\mail\OUTEXT

Zetafax Outlook Extensions

zetafax\remote\i386

Zetafax Remote Administration

zetafax\server\i386

Zetafax Server

zetafax\server\mmc

Microsoft Management Console Version 1.2

zetafax\smtp\i386

Zetafax SMTP gateway

zetafax\zfapi\i386

Zetafax C-Language API (Requires licence)

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 30 November 2000 (JG/DH)

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