Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Embedded objects in Word documents are rendered as grey rectangles

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ZTN1267

ID: ZTN1267

  • Zetafax 8.0.01

Symptom

Faxes that are rendered using the Document conversion add-on (Doctiff.exe) contain grey rectangles in place of embedded objects.

Cause

The Document conversion add-on adds a coloured background to the embedded object. This background causes the grey scale image to appear on the fax.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 30 April 2003 (GC/SV)

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