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PRB: Documents are left checked out after Archive All Linked document queue action

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ZTN4110

ID: ZTN4110

This Zetadocs technical note applies to:

  • Version 4.1 of Zetadocs for NAV

Symptom

When the “Archive All Linked” document queue action is performed, any documents that cannot be automatically linked to a NAV record are left checked out in the document queue.

Cause

This is due to a change of behaviour in version 4.1 where once a user is working on a document in the queue it is not automatically unlocked.

Resolution

The documents can be manually unlocked by using the following action in the classic client:

  • Item --> Check In

Or selecting the item in the role tailored client and clicking the “Check In” button.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 04/01/11 (JW/MW)

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