Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Documents appear to be corrupt or an 'invalid argument' message is displayed when attempting to view.

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ZTN4152

ID: ZTN4152

This Zetadocs technical note applies to:

  • Versions 4.1 and 4.2 of Zetadocs for NAV with the Role Tailored Client

Symptom

A document viewed from the ‘Documents’ fast tab in the NAV RTC may not display correctly, showing a snow effect. There may be an alternative symptom where a message box pops up with the message ‘Invalid Argument’.

Cause

This was caused on rare occasions by compatibility issues with certain system setups.

Resolution

A hotfix is available from Equisys Technical Support.

Status

This fault was corrected in a hotfix

Last updated: 2nd November 2011 (NT/MW)

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