Equisys technical notes

Technical guidance, explanations and fixes for our products

HOWTO: Upgrading Zetafax with a new starter licence



ID: ZTN1518

This Zetafax technical note applies to:

  • Zetafax 9 and later


If your original starter licence has been cancelled, and you’ve been issued a new starter licence by Equisys. You can follow this procedure to install the new Zetafax licence whilst keeping your configuration and original settings.

More information

In very special and rare cases (and after being in contact with the Sales team), you may be issued a new starter licence number. When you update Zetafax to reflect the licensing change, please follow the procedure below to keep your original settings and configuration options.

Note: The new starter licence number is usually the latest version. All old starter licences must be discarded.

1.        Upgrade as normal.  For further information on how to upgrade please refer to:

 ZTN1429 - INFO: Overview of Zetafax upgrade and migration steps

  1. Enter the licence number you were given to upgrade.
  2. When the install of the server is complete, cancel the licence wizard.
  3. Leave the Zetafax Server stopped.
  4. Browse the folder you downloaded Zetafax to or the Zetafax CD. Locate the licence.dat found here:

< Download Folder> \Zetafax\Server\program files\Zetafax Server\System\Z-DB.

  1. Navigate to the < Zetafax Installation Folder> \Zetafax Server\System\Z-DB folder and place the licence.dat from above in this folder, overwriting the previous copy.
  2. Start up the Zetafax Configuration and enter your details as before, putting in the new starter licence and any add-ons that you have been provided with.


ZTN1345-HOWTO: Zetafax prompts you to Register Zetafax then notifies you it’s already registered.

ZTN1375-HOWTO: Register now is greyed out.

ZTN1683 - HOWTO: Updating to Zetafax 2008

 Last updated: 10/07/2008 (CB/EB/PJ/TA/MW)

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