Equisys technical notes

Technical guidance, explanations and fixes for our products

HOWTO: Uninstall the email gateway

Print

ZTN1318

ID: ZTN1318

This Zetafax technical note applies to:

  • Zetafax Email Gateway version 5.5 to Version 8.0.1

Note: this technical note does NOT apply to version 9 or later versions of Zetafax.

Summary

The email gateway is installed using a separate installation package than the Zetafax Server. However, this setup program does not include an uninstall feature. This technical note explains how to remove the email gateway without uninstalling the Zetafax Server.

More information

To uninstall the email gateway, you must first disable it and then manually remove its files.

  1. In the Zetafax Configuration, open Server Settings, then Email Gateway.
  2. Click on the Disabled radio button.

A message will appear advising you that this will invalidate any email forwarding rules. Click OK.

  1. Click on OK and then close the Zetafax Configuration.
  2. Close down the Zetafax Server software.
  3. In Windows Explorer, navigate to the Zetafax root folder on the drive where the email gateway is installed (eg: C:\ZFAX).
  4. Delete the MAIL subfolder. This removes all the email gateway system files.
  5. In Windows Explorer, navigate to the Windows root folder (eg: C:\Windows or C:\WINNT).
  6. Delete the STM.INI file.

The email gateway is now uninstalled.

References

For additional information on the email gateway, please see the following Zetafax technical notes:

ZTN1238-HOWTO Install the email gateway for Exchange 5.5 and Exchange 2000

ZTN1294-PRB Email gateway troubleshooting for Zetafax

Last updated: 20 April 2004 (EB/SV)

Equisys Logo, Document Management and Expense Management for Business Central
 

Replaced by script
Recent news

The sudden rush towards remote working practices in 2020 led many organizations to implement changes to upgrade their document capture processes on Microsoft Dynamics 365 Business Central or ...

Company credit cards are often seen as the most convenient way to incur travel & entertainment expenses, however it can be a very different story when it comes to the administration of these ...

North America
 
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
USA
(770) 772 7201
Europe
 
Equisys Ltd
91 Southwark Bridge Road
London
SE1 0AX
United Kingdom
+44 (0)20 7203 4000
 

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies