Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetafax reports The Sender Name and Company cannot be blank

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ZTN1561

ID: ZTN1561

This Zetafax technical note applies to:

  • Zetafax version 2006
  • Zetafax Connector for GoldMine

Symptom

When addressing a fax to a GoldMine contact that has no company name, the Zetafax Client reports:

“The Sender Name and Company cannot be blank.”

Cause

The released version of the Zetafax Connector for GoldMine did not support GoldMine contacts that have no company name.

Resolution

This issue is resolved by applying an updated version of the Zetafax Client to the Zetafax system. This is available from:

ftp://ftp.equisys.com/pub/Zetafax2006sp1/Updates/ZTN1561_Zetafax_Client_GoldMine_Update.zip

Status

This behaviour was corrected in the above mentioned patch.

Last updated: 16th May 2011 (GC/LD/MW)

Keywords:   Organisation Organization

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