Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Wrong attachment is added to faxes sent from the Zetafax Terminal Services Client



ID: ZTN1600

This Zetafax technical note applies to:

  • Zetafax versions prior to 2006 Service Pack 1
  • Microsoft Terminal Services - all versions including the Citrix Presentation server add-ons


If two users printed a document to the Zetafax Printer at the same time on a Terminal Services computer, there was a small chance of the second print output overwriting the first.  This could then cause the second document to be sent to the first recipient in error.

This would not be visible to the user sending the fax unless they chose to preview the fax before sending.


Because printing a document usually only takes a few seconds, the chances of two users printing at the same time is small, and the chance of experiencing this problem even smaller.  While this makes it very unlikely that users would experience this problem there was a small chance the printer threads could be misinterpreted.


The problem listed above is resolved in Zetafax 2006 Service Pack 1 or later.



ZTN-1509 HOWTO: Install the Zetafax Client and Publish an Application for use with Zetafax on a Citrix Presentation Server 4.0

Last updated: 18 June 2007 (IN/GC)

Keywords: < Terminal Services> < incorrect>

Equisys Logo, Document Management and Expense Management for Business Central

Replaced by script
Recent news

The sudden rush towards remote working practices in 2020 led many organizations to implement changes to upgrade their document capture processes on Microsoft Dynamics 365 Business Central or ...

Company credit cards are often seen as the most convenient way to incur travel & entertainment expenses, however it can be a very different story when it comes to the administration of these ...

North America
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
(770) 772 7201
Equisys Ltd
91 Southwark Bridge Road
United Kingdom
+44 (0)20 7203 4000

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies