Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Users with email account name keep being unlicensed

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ZTN4482

This Zetadocs technical note applies to:

  • Version 8.0 of Zetadocs for NAV

Symptom

The Zetadocs PDF configuration tool rejects usernames formatted as Email.

This may apply to you if your windows account relies on your Office 365 account.

Cause

The Zetadocs PDF configuration tool prevents the use of special characters in the user name.

Resolution

This limitation was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4482.

Status

This behaviour was corrected in the update detailed above.

Last updated: 8th February 2017 (CR)

Keywords: Email name, licence, registration

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