Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Unable to specify coversheet on the address or subject line in a fax message using eCopy ShareScan OP Client and Exchange 2007

Print

ZTN1738

ID: ZTN1738

This Zetafax technical note applies to:

  • Zetafax 2009 (with eCopy ShareScan OP Client)

Symptom

When using the eCopy ShareScan OP Client together with the Zetafax Server and Exchange 2007, you are unable to specify a coversheet for a fax message.  The “Attach Coversheet” option in the eCopy ShareScan OP Client has no effect on the fax message being sent.

Cause

The eCopy ShareScan OP Client uses the “/COVER=” switch to specify the coversheet on the fax addressing line.  This works on other mail systems (SMTP, Exchange 2003) but was not implemented for Exchange 2007.

Resolution

There is a hotfix available for this issue. Please contact Technical Support for further information.

Status

This behaviour was corrected as a hotfix for Zetafax 2009.

Last updated: 05/06/2009 (PF/MW)

Keywords: ecopy exchange coversheet address

Equisys Logo, Document Management and Expense Management for Business Central
 

Recent news

The most recent update to the Zetadocs Delivery and Zetadocs Capture Extension for Business Central offers more personalization options, simpler email template management and sends emails directly ...

As spring is finally here, so too is the new financial year for many businesses. This is usually the time of year when new business plans are being carried out in full effect. However, due to ...