Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Sending more than 50 000 faxes will hang the Zetafax Server after the 50 000th fax has been sent

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ZTN1767

ID: ZTN1767

This Zetafax technical note applies to:

  • Zetafax v2009 SP1 with Platform Feature Pack and earlier

Symptom

When queuing a large number of faxes for sending on the Zetafax Server, the server will stop sending and appear hung after roughly 50,000 or more faxes have been queued for sending.

Cause

This problem was caused by a bug in the Zetafax Server Queue Manager program.

Resolution

A hotfix is available from Equisys Technical Support which resolves the issue.

Status

This behaviour was corrected in a hotfix available from Equisys Technical Support.

Last updated: 1st December 2009 (PF/MW)

Keywords: Server large faxes hang hung stopped

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