Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Automatic registration may fail when the Company name contains accented characters

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ZTN1082

ID: ZTN1082

This Zetafax technical note applies to:

  • Zetafax 6 or later

Symptom

The registration fax is sent successfully, however the Zetafax system remains un-registered.

Cause

The mechanism used to generate and check licence registration codes could give inconsistent results when the organisation name contained extended (accented) characters.

Resolution

The mechanism has been changed for organisation names with extended characters.  Registration codes for organisation names that do not contain accented characters are unchanged.

Status

This issue is resolved by applying the Zetafax update (ZFUPD_V75191.EXE). This is available on the Equisys web site www.equisys.com/updates as a separate download for Zetafax 7 users.

Last updated: 27 February 2003 (GC/DH)

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