Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: 'Print To File' error when printing to the Zetafax printer in Windows 98

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ZTN1292

ID: ZTN1292

This Zetafax technical note applies to:

  • 8.0.1.115

Symptom

After a printing a document to the Zetafax printer on a Windows 98 system users are presented with a dialog box titled 'Print To File' prompting them to enter a value for 'Fax Output File Name:' as below.

Cause

There is an incompatibility issue with the Zetafax printer driver for Windows 98 in Zetafax version 8.0.1.115.

Resolution

Updated printer drivers which resolve this issue are contained in the latest version of Zetafax server which can be downloaded from the Equisys website using the following link.

ftp://www.equisys.com/pub/Zetafax8.0.1/zfupdate_i.exe

Download the update and run the installation on the Zetafax server system. Follow the instructions on screen to complete the installation.

NOTE: You will also need to run the Zetafax workstation setup program (WKSETUP.EXE) to install compatible drivers on each Windows 98 system.

Status

This behaviour was corrected in update provided as detailed in this technical note.

Last updated: 10th July 2003 (SV/GC)

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