FIX: € (Euro) character is replaced by an invalid or blank character
ID: ZTN1172
This Zetafax technical note applies to:
- Zetafax version 7.5.0.65
Symptom
When users submit a fax with the € (Euro) currency character in the body of the fax message, the character is replaced with a p (Invalid) or blank character. Additionally the Zetafax client did not correctly display the Euro for previously sent faxes.
Cause
The Zetafax client and server programs did not fully support the Euro character on all systems. Added to this there are a number of other possible causes for this behaviour. This includes the possibility that the application you are using ‘Print to Fax’ from, does not support the Euro. Certain fonts and operating systems need updating in order to support the Euro character; this includes the computer hosting the Zetafax server application. See the references section for more details.
Resolution
This issue is resolved by applying the Zetafax update ZFUPD_V751.EXE. This is available on the Equisys web site www.equisys.com/updates as a separate download for Zetafax 7 users. It is accompanied by a README providing full instructions for installing the update.
Status
This behaviour was corrected in the above-mentioned update.
References
ZTN1187-PRB € (Euro) character is removed from faxes when sent via ZSUBMIT
ZTN1186-INFO: € (Euro) currency character support with Zetafax
ZTN1116-HOWTO Enable international language support with Zetafax
Last updated: 3 February 2003 (SV/DH)