"We have been successfully integrating Zetafax with our payment solutions for the past 4 years. We were able to bring the integrated solution to market quickly using the power API toolkit. We've added value to our product and that's given us the edge over the competition." Steven Ratcliffe, Senior Product Manager, Bottomline Technologies Europe Ltd

Zetafax 2014 Technical Information & Supported Platforms

Below is a list of the supported platforms for Zetafax 2014 and the recommended minimum specifications required to run Zetafax on them successfully.

Information Quick Links

     Zetafax Server     Zetafax Client
     Zetafax Application Servers     Email Gateway
     SMTP Server     Zetadocs Client
     Fax Devices     Printers and Scanners
     File Formats     Languages
     FoIP Gateways

Zetafax Server

  • Microsoft Windows Server® 2012 R2(64-bit): 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows Server® 2012 (64-bit): 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows Server® 2008 R2 (64-bit): 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows Server® 2008 (32-bit & 64-bit): 1GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows Server® 2003(32-bit & 64-bit): 550MHz Pentium®-compatible CPU or faster, 512MB RAM (1GB recommended), compatible fax device
  • Microsoft® Small Business Server 2003: 550MHz Pentium-compatible CPU or faster, 512MB RAM (1GB recommended), compatible fax device
  • Microsoft® Small Business Server 2008: 2GHz (x64 processor) or faster for single core, 1.5GHz multi-core Pentium-compatible CPU or faster, 4GB RAM, compatible fax device
  • Microsoft® Small Business Server 2011: 2GHz (x64 processor) or faster for single core, 1.5GHz multi-core Pentium-compatible CPU or faster, 4GB RAM, compatible fax device
  • Microsoft Windows 8.1®: 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows 8®: 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows 7®: 1.4GHz Pentium®-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Microsoft Windows Vista Business, Enterprise or Ultimate Edition (32-bit & 64-bit): 1GHz Pentium-compatible CPU or faster, 1GB RAM (1.5GB recommended), compatible fax device
  • Windows® XP Professional (32-bit): 300MHz Pentium-compatible CPU or faster, 512MB RAM (1GB recommended), compatible fax device

To support over 10 users, a server operating system is required (e.g. Windows Server 2012).
To support over 25 users, multiple fax lines or when using the Email Gateway, we recommend you use a dedicated fax server.

Virtualization

  • VMware ESX (32-bit & 64-bit, including version 4.0)
  • VMware ESXi (32-bit & 64-bit, including version 4.0)
  • VMware vSphere Suite
  • Microsoft Hyper-V

Zetafax Client

  • Microsoft Windows 8.1® (32-bit and 64-bit)
  • Microsoft Windows 8® (32-bit and 64-bit)
  • Microsoft Windows 7® (32-bit and 64-bit)
  • Microsoft Windows Vista Business, Enterprise or Ultimate Edition (32-bit & 64-bit)
  • Microsoft Windows® XP Professional (32-bit)
  • Microsoft Windows Server® 2012 R2 (64-bit)
  • Microsoft Windows Server® 2012 (64-bit)
  • Microsoft Windows Server® 2008 R2 (64-bit)
  • Microsoft Windows Server® 2008 (32-bit & 64-bit)
  • Microsoft Windows Server 2003 (32-bit & 64-bit)
  • Microsoft Windows Terminal Services, Citrix Presentation Server 4 and 4.5 or Citrix XenApp 5 with Microsoft Windows Server 2008 (32-bit & 64-bit) or Windows Server 2003 (32-bit & 64-bit)

Application Servers

Zetafax supports these application servers:

  • Microsoft Windows Server 2012 Terminal Services
  • Microsoft Windows Server 2008 Terminal Services
  • Microsoft Windows Server 2003 Terminal Services
  • Citrix MetaFrame versions 1.8 or XP
  • Citrix MetaFrame Presentation Server 3 and 4
  • Citrix XenApp 5

If using Zetafax in application server environments, we recommend you use a dedicated fax server and install the Zetafax Client only on the application server.

Zetafax Email Gateway

  • Microsoft Exchange 2003, 2007 and 2010, 2013 with Microsoft Outlook version 2003, 2007, 2010 and 2013
  • Microsoft Exchange Online
  • Lotus® Domino® 6.5, 7, 8 & 8.5
  • SMTP Server

Zetafax SMTP Server

The Zetafax SMTP Server is compliant with the SMTP/POP3 Internet email protocols. These SMTP email servers have been tested and verified by Equisys:

  • Exchange 2003, 2007, 2010 & 2013*
  • Qualcomm Eudora WorldMail Sever v2.0
  • PostOffice Software.Com
  • Sendmail for UNIX

*Note: Zetafax has native integration with Exchange using Exchange connectors, rather than the SMTP Server. The Exchange connectors also provide forms and extensions enabling advanced functionality within Microsoft Outlook. For information on how to install and configure the Zetafax Email Gateway for Microsoft Exchange, refer to the Zetafax Configuration online help.

The Zetafax SMTP Server supports these POP3 clients:

  • Microsoft Outlook 2003, 2007, 2010 & 2013 (32-bit only)
  • Microsoft Outlook Express 5 and 6
  • Qualcomm Eudora 4.3

Microsoft Office Integration

Zetafax supports the Word, Excel, OneNote and Powerpoint desktop applications and Web Apps for the following versions of Microsoft Office.

  • Microsoft Office 2013
  • Microsoft Office 365 Web Apps
  • Microsoft Office 2010
  • Microsoft Office 2007
  • Microsoft Office 2003

Fax Devices

  • Zetafax supports these fax devices:
    • Dialogic/Brooktrout intelligent fax boards (see below)
    • SR140 (FoIP) when purchased as part of the Zetafax Connector
    • Most Class 1, Class 2, Class 2.0 and Class 2.1 fax modems
    • Dialogic/Eicon Diva Server CAPI 2.0 intelligent fax boards

    Please note: Brooktrout fax boards and SR140 software are not currently supported on Windows Server 2012 R2.

  • Zetafax supports these fax types:
    • Standard mode (200x100 dpi), Fine mode (200x200 dpi)
    • Group 3 Fax

Supported Brooktrout/Dialogic Boards

Zetafax Server provides support for a variety of Brooktrout and Dialogic intelligent fax boards. The type of board that you choose should be based upon the Operating System that you install the Zetafax Server on and also on your faxing requirements. For more information on the available range of Brooktrout boards, you can visit the dialogic website.

Zetafax Server includes support for the following:

 

Windows Vista
32-bit or 64-bit (Standard)

Windows 7 / 8 / 8.1 32-bit or 64-bit

Windows Server 2003 / 2008
32-bit

Windows Server 2003 / 2008 / 2012
64-bit (Standard)

Windows Server 2012 R2
64-bit (Standard)

VMware ESX Server 3.0.1 or later + supported Windows version

VMware ESXi Server 4.0.0 or later + supported Windows version

Windows Server 2008 R2 or later Hyper-V + supported Windows version

Citrix XenServer 5.0 or later + supported Windows version

Fax modem (supported Class 1 / 2 device)

   

 

 

Brooktrout Trufax fax board

 

 

     

 

 

Brooktrout TR1034 fax board

 

 

   

 

 

Dialogic Diva fax board

 

 

 

   

 

 

FoIP Connector (Standard Edition)

 

 

FoIP Connector (SR140 Edition)

 

 


What is E1/T1?

 E1/T1 refers to the type of line that is attached to the Brooktrout board. T1 lines are commonly found in the USA, and can be either T1-ISDN or T1-Robbed-bit. E1 lines are ISDN. Both of these types of line are also referred to as PRI (Primary Rate ISDN)

Please note that the following board combination is not supported on the same machine:

  • Trufax boards and TR1034 boards

Software updates may be required before this board functions correctly on the specified Operating System.

FoIP Gateways

Zetafax supports the following FoIP Gateways:

  • AudioCodes MP-100 and MP-200 series
  • AudioCodes Mediant 600 series
  • AudioCodes Mediant 800 series
  • Quintum Tenor AF and AFT series
  • Quintum Tenor BX series
  • Quintum Tenor DX series

The following Gateways are supported for connection to fax machines or multi-function devices (MFDs), for use with the Fax Relay feature.

  • Cisco SPA122 Analog Telephone Adaptor
  • Cisco SPA-2102 Analog Telephone Adaptor
  • AudioCodes MP-100 and MP-200 series (models including one or more FXS ports)
  • AudioCodes Mediant 600 series (models including one or more FXS ports)

Scanners and Printers

Zetafax supports these scanners and printers:

  • TWAIN compatible scanners
  • Hewlett Packard 8100C Digital Sender*
  • Hewlett Packard 9100 Digital Sender
  • Hewlett Packard Network ScanJet 5
  • Windows compatible graphics printers

*Only supported with the SMTP Server.


File formats

  • Most graphics file formats (including ASCII, BMP, DCX, EPS bitmaps, Epson FX and LQ series, GIF, JPEG, PCX, PICT, Targa, and TIFF) can be submitted to the Zetafax Server and sent as faxes.
  • As an option, you can license the Zetafax Document Conversion add-on. It allows the Zetafax Server to convert over 225 document file types into fax format, without access to the authoring application.
  • To send any other file format as a fax, you can print from the application that created it.

Supported languages

  • Danish
  • Dutch
  • English (British)
  • English (United States)
  • French
  • German
  • Greek
  • Hebrew
  • Italian
  • Norwegian
  • Polish
  • Portuguese
  • Spanish
  • Swedish

Learn more