Zetafax Exchange Online Connector

The Zetafax email gateway enables users to send faxes using their email client, and to receive faxes directly to their email Inbox.  It supports a range of different email systems, including Microsoft Exchange, Lotus Domino and other SMTP mail systems.

The Zetafax Exchange Online Connector adds support for Microsoft Exchange Online, which is part of the Office 365 cloud services suite.  It enables users with corporate Exchange Online mailboxes to send and receive faxes simply using their corporate Zetafax Server, while ensuring that the fax traffic remains confidential and protected.

How Zetafax integrates with Exchange Online

The Zetafax Server uses a mailbox on the Exchange Online system, with a configuration setting in Exchange Online called a Transport Rule to redirect outgoing fax messages to that mailbox.  To send a fax, the user simply sends an email to a specific domain – eg 1234@fax.mycompany.com.  Exchange Online moves the message to the Zetafax Server mailbox for the Zetafax Server to retrieve.

Because Zetafax retrieves the stored messages, there is no need for any changes to the corporate firewall, and no requirement for any changes to register the chosen domain name or associate it with the Zetafax Server computer.

Faxes for sending, sending notifications and received faxes are passed directly to the Exchange Online system using a secure connection (rather than unsecure SMTP mail), so faxes remain confidential.

Supported Office 365 plans

The Exchange Online Connector uses the Transport Rules feature in Exchange.  This feature is not available in all Office 365 plans, so it is important to ensure that the Office 365 plan being used has this feature.

The Zetafax Exchange Online Connector supports the following plans:

•Enterprise E1

•Enterprise E3

•Enterprise E4

•Midsize Business

•Kiosk

Note that Small Business and Small Business Premium plans are not currently supported, as these do not allow use of Transport Rules.  Companies using a Small Business plan will need to upgrade to a supported plan to allow use with Zetafax.  Please contact Equisys for further information.