Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Pictures fail to upload on iPad (iOS) with NAV Web Client Document FactBox

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ZTN4341

ID: ZTN4341

This Zetadocs technical note applies to:

  • Zetadocs Express
  • Version 6.1 of Zetadocs for Microsoft Dynamics NAV
  • Microsoft Dynamics NAV 2013 R2
  • Apple iOS 4+ Safari

Symptom

When adding a photo on an iPad or other iOS device to the NAV Web Client Document FactBox the upload progress screen never completes.

Cause

The NAV 2013 R2 Web Client does not support uploading of files on iOS devices.

Resolution

We are currently in consultation with Microsoft in an attempt to find a more permanent resolution to this problem.

Last updated: 14rd May 2014 (GC/JV)

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