Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: € (Euro) character is removed from faxes when sent via ZSUBMIT

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ZTN1187

ID: ZTN1187

This Zetafax technical note applies to:

  • Zetafax version 7.5.0.65 and earlier

Symptom

When you send a fax containing the € (Euro) currency character using ZSUBMIT, the character may be replaced with a p (Invalid) or blank character.

Cause

The default font used by the Zetafax server does not contain the Euro character as part of its character set.

Resolution

If you want submit files to contain the Euro within the fax message then you must specify a true type font at the beginning of the %%[TEXT] section in the submit (*.SUB) file.

The example below is using Arial 10 point.

%%[TEXT]
%%[F O N T:Arial,10]

Please find attached invoice for € 150.00

Regards

Sam Smith

Status

This has been identified by Equisys as a problem with the software versions given above.

References

For additional information on ZSUBMIT, please see the following Zetafax technical note:

ZTN1013-HOWTO Using ZSUBMIT

Last updated: 13 December 2001 (SV/DH)

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