Equisys Technical Notes

Technical guidance, explanations and fixes for our products

PRB: Embedded addressing fails with GoldMine documents containing images.

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ZTN1407

ID: ZTN1407

  • Zetafax version 8
  • GoldMine version 6

Symptom

When a document contains an image and is faxed using the fax option in GoldMine the addressing dialog box is not populated.

Cause

The image in the document causes the embedded addressing commands to be ignored. To verify this is definitely the problem you are experiencing, try removing the image and see if the embedded addressing works.

Resolution

To resolve this issue you will need to follow the Equisys technical notes.

ZTN1211 HOWTO: Automate faxing from GoldMine 5.7

ZTN1253 HOWTO: Automate faxing from GoldMine 6.0

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 29-10-2003 (IM/SV)

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