Equisys Technical Notes

Technical guidance, explanations and fixes for our products

INFO: Cannot view PDF in Zetadocs Archive Search Results

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ZTN4050

ID: ZTN4050

This Zetadocs technical note applies to:

  • Zetadocs for NAV (all versions) with WSS Document Management System

Summary

When you search for an archived PDF from either NAV or via a manual search, the Zetadocs Search results show the PDF properties but there is no link to view the PDF itself.

More information

This is known behaviour with Windows Sharepoint Services (WSS) but to work around the issue, you can install the Adobe PDF IFilter.

Instructions on how to install the Adobe PDF IFilter are included in the Zetadocs for NAV Sharepoint Components Install Guide on the software CD or download.

The documentation is also available online at this location:

http://equisys.com/support/knowledgebase/documentationzdnav.htm

Last updated: 13th May 2009 (AC/MW)

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