Equisys technical notes

Technical guidance, explanations and fixes for our products

HOWTO: Changing the received file format in the e-mail gateway

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ZTN1153

ID: ZTN1153

This Zetafax technical note applies to:

  • Zetafax 8 and higher

Summary

In Zetafax versions 5.5 to 7.5 the default file type was .G3F (fine) or .G3N (normal) files. While these can be viewed using the Zetafax Viewer or the Zetafax Outlook Extensions, it is sometimes necessary to configure the e-mail gateway to receive faxes in a different format. This document explains how to specify the desired format.

Note: With Zetafax version 8 by default all received faxes which are passed to the e-mail gateway are as.TIFF files. These can be viewed using windows imaging (Windows 2000) or the Image and fax viewer (Windows XP)

More information

To configure the e-mail gateway to deliver all the files in a specific format perform the steps described below:

  1. On the Zetafax Server machine, open the file zfax\SYSTEM\Z-DB\SETUP.INI, where 'zfax' is the name of the directory where Zetafax is installed.
  2. In the [OPTIONS] section, add the following line:
MailSendFormat: < format>

Where < format> is one of the following options:

TIFF-UNCOMPRESSED
WPG
WMF
TIFF-HUFFMAN
TIFF-G3-FAX
TIFF-LZW
TIFF-G4-FAX
DCX
EPS
PDF                (Version 9 and above)   
PICT
TIFF-PACK
TIFF-2D
  1. Save SETUP.INI and then restart the Zetafax Server.

References

For further information, search for "MailSendFormat" in the SETUP.WRI file in zfax\SYSTEM\Z-DB.

Last updated:   10th November 2005 (RM/EB)
First Published:  20th April 2004 (AK/SV)

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