Equisys Technical Notes

Technical guidance, explanations and fixes for our products

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FIX: Zetadocs for NAV Server Delivery fails when SharePoint Online option is selected

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ZTN4515

This Zetadocs technical note applies to:

  • Zetadocs for NAV version 10
  • Microsoft Dynamics NAV 2016 and later

Symptom

When the SharePoint Online option is selected as the archiving for Zetadocs and the user attempts to send a record with additional attachments, the delivery fails with the following error:

A call to Zetadocs.NetApi.Delivery.Models.EmailMessage.ProcessCommands failed with this message: Value cannot be null.

Cause

This issue was caused by the .Net components not having access to the access tokens when downloading files to be attached to a message.

Resolution

This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4515.

Status

This behaviour was corrected in the hotfix detailed above.

Last updated: 6th July 2018 (JC) 

Keywords: Zetadocs SDK, Capture, Send Customize, Refresh Token, Access Token, Unauthorized

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