PRB: When a user has a dpi of 125% or above the coversheet characters are not displayed correctly when sending or previewing a fax
ZTN1886
ID: ZTN1886
This Zetafax technical note applies to:
- Zetafax Client 2011
Symptom
If a user tries to send or preview a fax via the Zetafax Client, if the dpi setting of the user’s machine is 125% or above the coversheet characters are not displayed correctly.
Cause
The fonts of the coversheet do not take into account the dpi setting and are displayed in the incorrect size.
Resolution
A hotfix is available to address this error.
Status
Please contact your local support office or reseller to request this hotfix.
Last updated: 29th March 2012 (AT/MW)
Keywords: coversheet characters incorrect when user machine dpi is 125% or above