PRB: Exchangeconnector install fails with "Insufficient memory error".
ZTN1374
This Zetafax technical note applies to:
- Zetafax 7.0 and above with Exchange 5.5, 2000 or Exchange 2003
ID: ZTN1374
Symptom
When installing the Zetafax connector, the install fails due to an insufficient memory error. This can be caused if the machine has more that 4 GB of memory or some application is interfering with InstallShield.
Resolution
To resolve this issue run the setup with the -z switch, as in the example given below:
E:\zetafax\exchcnct2K\SETUP.EXE -Z
Some services/applications are interfering with the MSI install. Close down as many services as possible e.g. virus checkers.
Status
This has been identified by Equisys as a problem with the software versions given above.
Last updated 02 November 2005 (LD/EB)
Date published 23rd June 2004 (IM/SV)