Technical Notes, Zetafax

FIX: Zetafax Printer fails to install when installing the Zetafax client

ZTN1382

ID: ZTN1382

This Zetafax technical note applies to:

  • 9.0.208 or later

Symptom

When installing the Zetafax client the Zetafax printer fails to install

Cause

This issue is caused by incorrect permissions being set on the Zfax\System\Printer directory by the enhanced security wizard

Resolution

Check the permissions set on the Zfax\System\Printer directory and grant the appropriate account being used to install the Zetafax printer "Full Control" permission to the directory.

Status

This behaviour has been identified by Equisys as a bug with the above mentioned software version.

Last updated: 9th November 2005 (BM/EB)