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Equisys provides technical support through its offices in the United Kingdom , the USA and in other regions through its accredited distributors. Select your region below to contact your local support centre.
Please note: Equisys currently provides support for customers running the following software:
- Zetafax 2008, 2009 and 2010
- Zetadocs v4.2, v5 and v6
- Zetadocs for NAV v1.0, v1.1, v1.2, v2.0, v2.1 and v3.0
- Zetadocs for GP v1.0 and v2.0
If you are running a previous version of the software and require support, please contact us to discuss upgrading. Alternatively locate your nearest supplier.
Why not purchase Software Assurance to protect your investment? This allows access to future software version upgrades with no additional charges for one year.
We conduct regular customer satisfaction surveys to ensure we maintain high levels of support. Read what some of our customers have to say about the support they have received from Equisys.
What to have to hand
When contacting your local Support Centre please have the following information to hand:
- Full description of the problem
- Product version and license number
- Product Server or Client PC operating system (e.g. Windows 7)
- Application you are printing or sending from (e.g. Word 2007, Outlook 2007)
- Contact phone number, address and email